Instant Issue Debit Card

If you’re in need of a new or replacement debit card and cannot wait for it to arrive by mail, several NBT Bank branches offer debit cards same-day. NBT Bank knows how important convenience is so we make the process fast and easy.

Here are some ways you will benefit from our instant issue debit card service:

  • Opening a new account at a participating branch? Receive new card same-day.
  • Lost or stolen debit card? Visit an instant issue branch to get a replacement instantly.
  • Malfunction of ATM that keeps your card? Find a branch to replace your card same-day.
  • Fraudulent activity detected? Go to an instant issue capable office and get a new debit card immediately.

Young woman with NBT Bank Debit Card

Cardholders with a cell phone number attached to their account will receive automatic fraud alerts via text message if fraud is detected to help safeguard customers’ accounts and provide peace of mind.

Confirm your branch has Instant Issue Debit Card service

Start here to locate the nearest branch offering instant issue. (debit card replacement fees apply).

Then, click on "Location Details" of your branch. On your branch's location page, look under "Features" to confirm Instant Issue Debit Card service is available.

Find a Location